We have 2 SLA’s: the standard SLA and the SLA+. The standard SLA is offered as standard to all our customers. The SLA+ is an upgrade and offers faster response times and priority support.
Yes. A Customer Succes Manager will support you during the setup process and accompany you all the way through your L&D journey.
No worries, all of the configuration and setup steps can be completed using the user interface. We guide you through every step and are here to answer all of your questions.